As you are aware it is totally impossible to contact anyone within Australian Super Pty Ltd.
The Call Centre are human robots who are not able to transfer you to anyone. If you do manage to talk to a Supervisor they lie to you and palm you off and hang up on you.
We have managed to track down some information that may help you and probably annoy the hell out of Australian Super Pty Ltd.
Complaints Manager
Name: Sara JankovicPhone: 03 8648 3716
Email:
Address: Level 30, 130 Lonsdale St. Melbourne VIC 3000.
NOTE: Administration Staff at Australian Super Pty Ltd have been instructed not to answer calls and only except communications through email. I left over 12 voicemails on Sara Jankovic's voicemail over a 5 day period and have not had one returned call or email reply.
More Contact Information can be found on the next page
Call Centre Manager
Name: Emily Bayford
Phone: TBA
Email:
Address: Level 30, 130 Lonsdale St. Melbourne VIC 3000.
Name: Sean Ryan
Phone: TBA
Email:
Address: Level 30, 130 Lonsdale St. Melbourne VIC 3000.
We are still researching ways to contact admin staff via email.
Keep watching this space for updates.